Terms & Conditions

TERMS + CONDITIONS

Availability


Due to the rare, one-of-a-kind or vintage nature of our rugs, we get a large number of questions about availability. Unfortunately we are not able to create a waiting list but the next best thing is to sign up to our mailing list below to be notified as soon as a new shipment arrives.

Shipping


All orders are dispatched within 14 working days of when they are placed. Australian orders ship for free via courier. Fossik happily ships worldwide; international freight charges will be quoted at checkout. Please contact us for international shipping charges on bulky goods. Fossik does not accept liability for shipping loss or damage of returned goods. All international customers are responsible for any duties and import taxes incurred. For more information on international duties and taxes please contact your local customs bureau.

Return Policy


Both new and vintage items in original condition may be exchanged or returned for a refund within 7 days of receipt of delivery (less the outbound shipping costs if your order qualified for free shipping at the time of purchase). Customers are also responsible for return shipping charges and insurance (where applicable) unless there was a mistake on the part of Fossik. Please contact us for further instructions. .image-left { float:left; margin-right:10px; margin-bottom:10px; max-width:400px; } .image-right { float:right; margin-left:10px; margin-bottom:10px; max-width:400px; }